§ 1 Area of application
The general business terms apply for all contracts between MK-dent GmbH, Eichenweg 7b, 22941 Bargteheide (hereinafter called „ MK-dent“) and their customers in the present version.
§ 2 Conclusion of the contract
The offers from MK-dent can change without notice and subject to the delivery by MK-dent suppliers. All orders can be placed per post, telephone or fax. Customers are committed to their placed order.
§ 3 Ownership retention
The merchandise belongs to MK-dent until the entire invoice has been paid.
§ 4 Charging
The customer may only with claims that the legal force, decision in court proceedings or undisputed.
A lien is only because the customer demands from the same contractual relationship.
§ 5 Prices
The valid price on the day of the order will be used. MK-dent reserves the right to change the prices in the catalog or online store. All prices contain sales tax for the goods purchased from Germany.
§ 6 Payment
The customer will receive the bill with same post from the delivered goods.
The payment is 14 days after receipt of the invoice without deduction.
1. Payment made by direct debit
2. after billing
If the payment has not been paid after the 14 days MK-dent can charge interest according to §§ 288, 286 BGB.
3. Payment per delivery
You pay the invoice amount in advance and receive delivery of the goods receipt of payment
MK-dent accepts only the following payment possibility from foreign customers: prepayment and payment within 14 days.
MK-dent reserves the right for new customers or in special cases to accept only prepayment. Prepayment is also necessary for any customized or special orders placed.
§ 7 Delivery costs
Local delivery’s normally take place through the company GLS (German Logistic Systems) or a different delivery service company.
For deliveries in Germany we charge a packing and shipping fee. The present cost can be taken from our present catalogue or flyer.
Costs for deliveries abroad and the customs requirements will be discussed with the purchasing customer.
§ 8 Cancellation policy
Right of withdrawal
You can cancel your contract declaration within two weeks after receiving the goods without giving reasons in writing (letter, fax, e-mail) or by returning the goods. Cancellation must be sent to:
MK-dent GmbH, Eichenweg 7b, 22941 Bargteheide.
Consequences of cancellation:
In the case of an effective cancellation:
The benefits received by each party must be returned. And possibly of used usages (such as utility benefits) surrendered, can you give us the performance received whole or in part or in a deteriorated condition, you will be obliged to pay compensation for the value. With the release of things this does not apply if the deterioration of the matter solely on their exam - as you would find in a shop. In addition, you can avoid liability for compensation by not using it like an owner and do not take any action which could impair its value. You must pay for the returning of items if we sent you the correct items and if the returned items amount is under 40.00 EUR, or, if the amount at the time of cancellation is more than 40.00 EUR and the Invoice has not been paid in full and there was no contract with a partial payment made.
Exceptions to the Right
A right does not apply to goods provided according to specifications of the customer or to his personal needs.
§ 9 Settlement of returns
In case of return MK-dent can organize the pickup from the supplied merchandise. The customer is committed to properly package the parcel. The customer will receive a sticker with the received merchandise with the invoice. The sticker will have the return address from MK-dent and the order number for easy classification. We also request that the customer to fill out the return- card and send back with the returning items. Please inform MK-dent from returns: Telephone: +0049 (0)4532 501526 MK-dent will organize pick up please do not send them back to MK-dent free of charge.
§ 10 Wrong delivery
If you receive the wrong merchandise or faulty goods MK-dent will organize the pickup.
MK-dent will need the order number and the reason for the return.
§ 11 Liabilities
The liability for MK-dent from a violation of secondary obligations, in particular the protection obligations, is excluded. From this exclusion is excluded liability for damages, based on a grossly negligent breach of duty of MK-dent, his organization, his legal representative or vicarious agents, in case of loss of life, body or health or in the case of violation of a fundamental contractual obligation of the exclusion. In addition, excluding the liability for damage resulting from an intentional or negligent dereliction of duty.
The same applies to the direct liability of the institutions, legal
Representative and the vicarious agents of MK-dent.
§ 12 Data privacy protection
MK-dent processes your personal data for order processing and transmits them in this context, as necessary also to third parties, such as delivery services
§ 13 Transactions with merchants
The above provisions concerning the right of return do not apply to transactions with merchants.
In these cases the legal requirements for merchants will take place. If the buyer is a merchant then the jurisdiction for both parties is the city of Lübeck Germany. The law from Germany will comply.
§ 14 severability clause
If these Terms and Conditions in whole or in part is not legal or loose validity at a later time, otherwise the validity of the terms and conditions will not be affected. In place of the ineffective regulation will be replaced with statutory provisions. The same applies where the terms and conditions have an unforeseen gap.